Your discount code is on its way.
How to get rugs direct email signup.
To get your order status simply enter your order id in the form above and click submit.
How to clean a rug.
For assistance questions or concerns regarding rugs direct please contact customer service via email toll free phone or live chat.
I purchased a rug that wasn t the color as it appeared on line.
We try to make our website a friendly easy to use neighborhood store and invite you to browse and shop at your leisure.
When we can help we will whether you prefer to contact us by phone email on live online chat.
In no event shall rugs direct its officials employees and agents be liable for any direct incidental consequential or indirect damages arising out of the use or inability to use the service or any information or transactions provided on the pages of this website.
Get exclusive access to discounts new arrivals more.
Sign up and save 10.
How to keep rugs from sliding.
If you are unhappy with your purchase for any reason you may return it no questions asked.
Rugs direct offers many generous money back offers on top quality name brand area rugs.
Do not buy from rugs direct.
Email us at email protected with clear photos that show any issue with the rug including the packaging and label on the back of the rug.
Rugs direct offers a 30 day satisfaction guarantee on every rug we sell except for samples customized rugs clearance items products sold through our showroom and rug pads that have been opened.
I had the deliveryman open the packaging with me to check the rug because i had seen reviews before that stated that other customers had similar experiences.
Be first to know get access to exclusive sales new arrivals and save up to 80 off retail.
They claim it is a restocking fee.
Rugs direct is not responsible for any typographical errors.
The rug must be completely covered in plastic for shipping.
I spent 1 100 00 and i am only getting a refund of 580 00.
42 reviews for rugs direct 1 3 stars.
Tell us if you would like to receive a replacement billed when shipped or just a refund credit issued when received.
Get exclusive access to discounts new arrivals more.
How to get bumps out of rugs.
How to choose a kitchen rug.
Sign up and save 10.
